HomeHelp & SupportFrequently Asked Questions
Frequently Asked Questions & Useful Info
How to recharge
How to buy data
Contract requirements
Internet settings for a new phone
Airtime/ data advance activation
Sim swap requirements
ETL SMS centre number
How to transfer airtime
Out of bundle opt in/ out
I am unable to connect to the internet
I have not received my electricity token
What happened to my airtime balance?
How can I check my Econet Fibre/ADSL balance?
I have scratched some of the digits on the recharge voucher
I get an error “invalid airtime or wrong password” when recharging my airtime voucher.
I have blocked my pin and my phone requires a PUK
I have blocked my EcoCash PIN
My Data Balance is not appearing after purchase
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