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EcoCash Spache Fono
Econet Spache-Fono is an Econet Lesotho mobile money transfer service that allows to pay your employees’ salaries from anywhere at any time. You can also register as an EcoCash Agent or Merchant.
It is fast, reliable and convenient.
For more information, call 100 or visit any Econet shop.
It is fast, reliable and convenient.
For more information, call 100 or visit any Econet shop.
What you can do with EcoCash
Save money in your wallet
Pay salaries & make bulk payments
Send & receive money across all networks in Lesotho
Buy airtime and bundles from anywhere at any time
Receive money for goods and services
• Save money in your wallet
• Send and receive money across all networks in Lesotho
• Buy bundles from anywhere at any time for themselves or other Daily, Weekly and Monthly
• Buy airtime from anywhere at any time for themselves or other Buddie, Libertie and Lekomo subscribers.
• Buy electricity
• Pay DStv
• Pay WASCO water bill
• Pay Lesotho Funeral Services or Alliance Insurance Company premium.
• Pay bills
• Pay salaries
• Pay School Fees
• Buy goods from shops Receive money from other countries (international cross border remittances)
• Send and receive money across all networks in Lesotho
• Buy bundles from anywhere at any time for themselves or other Daily, Weekly and Monthly
• Buy airtime from anywhere at any time for themselves or other Buddie, Libertie and Lekomo subscribers.
• Buy electricity
• Pay DStv
• Pay WASCO water bill
• Pay Lesotho Funeral Services or Alliance Insurance Company premium.
• Pay bills
• Pay salaries
• Pay School Fees
• Buy goods from shops Receive money from other countries (international cross border remittances)
Payroll & Bulk Payment
Any organization (profit making/non-profit making) can make bulk transfers of money to recipients using the EcoCash platform as a channel.Companies can also pay salaries and wages to their staff with the EcoCash platform. Recipients use their mobile numbers as accounts to receive money. It is ideal for payroll administration, aid distribution etc and offers convenience to the receivers by avoiding long queues at the banks.
EcoCash payroll is safe, affordable and also convenient to bulk payers.
Merchant Information
Any organisation (profit making/non-profit making) that receives payments for goods or services offered can receive payment through EcoCash platform and be a merchant.
A Merchant function offers convenience and security to you and your customers because the funds are safe and secure in the EcoCash wallets.
If you are interested to become an EcoCash Merchant, visit the nearest Econet shop or call 100. You will be contacted and provided with all information required to be registered.
EcoCash Agent
EcoCash Agents are signed up customers who can perform cash in and cash out transactions for Ecocash customers.
They are:
- Responsible for recruiting/registering new subscribers
- Operate in retailers around Lesotho with substantial distribution such as petrol stations, supermarkets, general dealers, SME’s, clothing stores, Banks and Micro Finance Institutions.
If you are interested to become an EcoCash Agent, visit the nearest Econet shop or call 100. You will be contacted and provided with all information required to be registered.
Frequently Asked Questions
What is EcoCash?
EcoCash is an innovative mobile payment solution that enables Econet customers to complete simple financial transactions including sending money, receiving money, paying bill, buying airtime and bundles using their cell phones.
What are the benefits of EcoCash?
• EcoCash is simple to use and is secure.
• It is convenient and quick; there is no need to stand on queues and waste money on transport costs.
• It is competitively priced.
• It is convenient and quick; there is no need to stand on queues and waste money on transport costs.
• It is competitively priced.
How do I register for EcoCash?
• Dial *100#
• Select 4 EcoCash
• Enter ID number
• Enter Date of Birth (DDMMYYYY)
• Then confirm details if correct
• A four (4) digit pin will sent via SMS and should be changed before transacting
• Select 4 EcoCash
• Enter ID number
• Enter Date of Birth (DDMMYYYY)
• Then confirm details if correct
• A four (4) digit pin will sent via SMS and should be changed before transacting
How do I deposit money into my EcoCash wallet?
• Visit your nearest Econet shop or EcoCash agent to deposit
• Transfer money from Standard Lesotho Bank to EcoCash using bank to wallet service
• Convert Econet airtime to EcoCash
• Transfer money from Standard Lesotho Bank to EcoCash using bank to wallet service
• Convert Econet airtime to EcoCash
Bill Payment
Dial *100#, select 4 EcoCash and enter your PIN to access your EcoCash menu
Select Option 5 – Pay Bill
Select the option you are paying for
You will see a notification on your screen with the following details: Amount, Biller Code, Company Name and account No.
You can either Select Option 1-Confirm or Option 2-Cancel the transaction.
Upon a successful transaction an SMS will be sent to confirm payment together with the details of the transaction and the balance in the wallet
Select Option 5 – Pay Bill
Select the option you are paying for
You will see a notification on your screen with the following details: Amount, Biller Code, Company Name and account No.
You can either Select Option 1-Confirm or Option 2-Cancel the transaction.
Upon a successful transaction an SMS will be sent to confirm payment together with the details of the transaction and the balance in the wallet
Watch Video
Cash Out points
Econet shops and EcoCash agents in Lesotho
How do I update my information on my EcoCash wallet?
• Dial *100#
• Select 4 EcoCash
• Enter PIN
• Select 6. Self Service
• Select 5.Update KYC
• Enter ID number.
• Enter Date of Birth (DDMMYYYY)
• Then confirm details if correct
• Select 4 EcoCash
• Enter PIN
• Select 6. Self Service
• Select 5.Update KYC
• Enter ID number.
• Enter Date of Birth (DDMMYYYY)
• Then confirm details if correct
How do I convert airtime to EcoCash?
• Dial *100#
• Select 4 EcoCash
• Select option 2 Airtime to EcoCash
• Select 1 Convert Airtime
• Enter Amount you wish to convert
• Press 1 to confirm
• Select 4 EcoCash
• Select option 2 Airtime to EcoCash
• Select 1 Convert Airtime
• Enter Amount you wish to convert
• Press 1 to confirm
How do I change my EcoCash PIN?
Dial *100#, select 4 EcoCash, enter PIN, select 6 Self-service, 2 Change PIN
What do I do if I do not know my EcoCash PIN?
Call Econet Call Centre on 100 or visit your nearest Econet shop
How do I check my EcoCash wallet balance?
Dial *100#, select 4 EcoCash, enter PIN. The balance will be displayed at the top of the menu
How do I retrieve my last electricity token?
• Dial *100#
• Select 4 EcoCash
• Select 3 Last Electricity Token
• An SMS will be send with the last
• Select 4 EcoCash
• Select 3 Last Electricity Token
• An SMS will be send with the last
How do I pay a Spot fine?
• Dial *100#
• Select 4 EcoCash
• Select 4 Spot fine
• Enter Spot-Fine Number
• Confirm Spot-Fine and Amount Due
• Select “1” to Pay
• Enter EcoCash Pin
• Press OK
• Select 4 EcoCash
• Select 4 Spot fine
• Enter Spot-Fine Number
• Confirm Spot-Fine and Amount Due
• Select “1” to Pay
• Enter EcoCash Pin
• Press OK
How do to change language on the EcoCash menu?
• Dial *100#
• Select 4 EcoCash,
• Enter PIN
• Select 6 Self-service
• Set Language
• Select 4 EcoCash,
• Enter PIN
• Select 6 Self-service
• Set Language
What happens when I lose my EcoCash SIM?
Please note that if you lose your SIM card you do not lose your EcoCash account. You can call the Call Centre or visit the nearest Econet shop for further assistance.
What are my transaction limits?
• M5 000 per day.
• M10 000 per week.
• M15 000 per month.
• M10 000 per week.
• M15 000 per month.
Can I send money from Lesotho via EcoCash to other countries?
No. you cannot send money to other countries using EcoCash
I am not receiving SMS confirmation for the transactions I have done
This could be as a result of the following:
• Your inbox is full, so delete some messages
• If it do not works, contact Customer Care 100 for further assistance.
• Your inbox is full, so delete some messages
• If it do not works, contact Customer Care 100 for further assistance.
What do I do in case of a wrong transfer (Failed Cash in)?
• Wrong transfers such as send money, airtime purchases, cash ins and cash outs are irreversible on the ECOCASH. Please verify details confirming the transaction.
• You must call 100 for further assistance.
• You must call 100 for further assistance.
How do I check the last transaction I made?
• Dial *100#
• Select 4 EcoCash
• Select 1 EcoCash
• Enter PIN
• Select 6 Self service
• Select 1 Account history
An SMS with the last transactions made will be send
Who are the EcoCash Agents?
EcoCash Agents can be Econet Shops around Lesotho, all Post Offices nationwide, other retailers with a substantial distribution network like petrol stations, distributors, supermarkets, general dealers, SMEs, clothing stores, or any other business
How do I become an EcoCash agent?
• You can visit the nearest Econet shop where you will be given a form to fill. Once you have completed the form, and have met all the requirements, you will be signed up as an EcoCash agent, receive training and be allocated an Agent number
• Alternatively, you can get information from Call Centre on 100 and you will be contacted.
• Alternatively, you can get information from Call Centre on 100 and you will be contacted.
What is a merchant?
Any organization (profit making/non-profit making) that receives payments for goods or services offered can receive payment through EcoCash platform and be a merchant. A merchant usually deals with over the counter sales.
How can I become a merchant?
You can visit the nearest Econet shop and be given a form to fill. Once you have completed the form, and have met all the requirements, you will be signed up as an EcoCash merchant, receive training and be allocated a Merchant number.
What are the benefits of having a merchant?
It offers convenience and security
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